1. Shipping Location

All products are shipped from Our Vendor's Warehouses Around the World for free. Time of Arrival Defending on the Shipping Company and Methode available To your Destination. We will make sure the best and the right Shipping Company and Methode Available To your Destination. 

2. Shipping Guarantee 

We provide a shipping guarantee for our users. If we miss the delivery date (usually 30-40 days), we offer a full refund.

GardeniaPlaza.Store offers a full refund if the order delays. It will be counted from the date that the package leaves Our warehouse.

• In normal circumstances, more than 30 days.
• In the busy season, more than 40 days, such as Black Friday, Cyber Monday, Christmas, etc.
• In unforeseen circumstances, such as epidemics etc, the date will be different. Please pay attention to our notification email and message.

Please note that:

a. For orders shipped to the USA, European countries, New Zealand, Canada, Gardeniaplaza.Sore will refund if the total shipping time more than 30 days.

b. For orders shipped to South America, Middle East, India, Africa, Gardeniaplaza.store will refund if the total shipping time more than 60 days.

c. Order delay caused by delivery pending, such as an insufficient address, package unclaimed, inability to contact the customer, etc., Gardeniaplaza.store will not refund you.

You can check the delivery date on this page as a reference. The date is counted from the time a tracking number create.

Please note that, during the busy season, such as Black Friday, Cyber Monday, Christmas, etc., the date may be longer because of the massive packages and limited capacity of shipping companies. We will notify you in advance to protect your interest. Please check our refund policy for more details.

Terms and Conditions of Shipping Guarantee

Your order should meet the following conditions for a shipping guarantee refund:

• Your shipping option is the one displayed on the product page.
• Your products are eligible for delivery.
• The shipping address is correct and eligible.

The guarantee does not apply if the following circumstances exist.

• We will not refund because of unforeseen circumstances, such as an epidemic, strike, natural disaster, war, etc.

3. Shipping Method

Netherlands Post and Singapore Post support worldwide delivery.

UK Express:

All UK packages will be shipped by UK Express by default.

US Express:

US Express can only deliver to the U.S(Military base not included) by USPS. You can choose this fast shipping method when fulfilling an order.

CA Express:

CA Express will ship to Canada only by Canada Post.

AU Express:

AU Express will ship to Australia only by Australia Post.

4. Delivery Time

US Express: Average delivery time is 7-12 days.

CA Express : Average delivery time is 8-15 days.

AU Express : Average delivery time is 7-9 days.

UK Express: Average delivery time is 6-10 days.

Note: In busy season, there may be 3-5 days delay.

How to check the shipping time of a product?

You can Track and trace Your Products and Shipping Time on the Track and Trace menu on Gardeniaplaza.store  Page Main Menu

 Please note that you can only see the shipping info on Gardeniaplaza.store products. 

5. Shipping Free

All Gardeniaplaza.store Products Prices including shipping and GST and Tax, no Hidden Cost and Extra Cost.

If you have any other questions about shipping, please feel free to contact us at 

gardenia@gardeniaplaza.store